Consultant Speak
Consultant Speak is the new hospitality, technology and consulting podcast brought to you by Russell Partnership Collection. The show is hosted by David Russell, Charlotte Harbour and Peter Russell.
Consultant Speak
Episode 4 - Dr. Bjorn Hanson Interview
•
Dr. Bjorn Hanson
•
Season 1
•
Episode 4
Our fourth episode interviews Dr. Bjorn Hanson, where we spoke about both the history and the future of the lodging industry. He shared some fascinating insights from previous downturns and times when the industry has had to recover from external factors.
He also spoke about demand segmentation and the shift to a more personalised approach, where hotels respond to the needs and preferences of travellers on a per stay basis. Finally Bjorn spoke about how hospitality education should be driven by the fundamentals of the industry.
Host: Peter Russell
Guest: Dr. Bjorn Hanson